Call Centre Manager ABOUT ELLEMENT Ellement Consulting Group LP (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in Canada since 1996. Our mission is to desi...
Job DescriptionAs a Customer Service Supervisor, you will provide leadership to our Customer Service Team as well as play a major role in ensuring that customers receive the help they need. We love our employees as much as our customers; which, is why we can guarantee you will feel challenged and at home each and every day!Responsible for the day to day direction, coaching, development, and perfo...
Job Description As a Customer Service Supervisor , you will provide leadership to our Customer Service Team as well as play a major role in ensuring that customers receive the help they need. We love our employees as much as our customers; which, is why we can guarantee you will feel challenged and at home each and every day! Responsible for the day to day direction, coaching, development, and pe...
Requisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range ...
Requisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range ...
Position Summary: The Team Manager, Customer Service provides proactive leadership in a fast-paced call center environment. The position requires the ability to lead the team in achieving key performance indicators while having targets to meet personally as well. The individual serves as a coach and mentor for direct reports with a lead by example approach in hitting targets and holding themselve...
Express Script Canada is looking for Customer Service Representative to work within our inbound Provider Call Centre. The ideal candidate must be able to work up to 35 hours per week and be flexible working afternoons and evenings, as well as occasional weekends and holidays. NOTE: This is a 12-month contract position with possible extension. Location: Toronto OfficeWorking environment: Hybrid Th...
Sale Administration Manager Career Level 4 (manager level) Fully remote opportunity based in Canada CAD 80,000 - 110,000 per annum DOE Closing date: 21st March 2024 Climate Bonds Initiative is seeking a dynamic and motivated individual to join our team as a Sales Administration Manager. As a fast-growing investor-focused NGO, our mission is to mobilise global capital for climate action. We work w...
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?SUMMARY:Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing depart...
Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Expérience: Education Other trades certificate or diploma or equivalent experience Work setting Retail/wholesale establishment/distribution centre Tasks Arrange training for staff Conduct performance reviews Plan and control budget and expenditures Work with the marketing department to understa...
Classes starting monthly through 2024! Apply TODAY!!! For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of C...
Job SummaryJob DescriptionWhat is the opportunity?The Customer Care Officer will respond with professional and accurate service for all client concerns and escalations within the Insurance Advice Centre. You will be responsible for providing effective problem resolution and delivering a superior client experience by demonstrating effective root cause analysis for Home & Auto.You will strive to co...
The Core Responsibilities of the JobReview and provide a monthly evaluation for a random sample of interactions (calls/chats/emails) handled by the Renewals team.Provide feedback directly to the renewal specialists on their call quality and provide coaching suggestions to improve customer interaction quality.Conduct monthly coaching meetings with each Renewals Manager to provide feedback (strengt...
We are currently seeking a Member Support Specialist to join our team part time.The Member Support Specialist role supports member facing, non-sales functions within the Member Advice Centre. This role provides exceptional member service over the phone, through email, and in-person as the first point of contact in our regional offices. Please note: The Member Advice Centre is open extended hours ...
POSITION OVERVIEW BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product...
POSITION OVERVIEW We are looking for call centre representatives to support a variety of inbound and outbound customer service and sales projects. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government program...
Research Coordinator - Post-Discharge Call Center Posting Date 4 hours ago(3/12/2024 10:42 AM) Program Quality, Risk & Education Services Department/Unit Professional Practice Employee Type Full-Time Employee Group Non Union Job ID 2024-19620 Job Category Research Position Profile Humber River Health. Lighting New Ways In Healthcare.Since opening our doors in 2015 as North America s first fully d...
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, cli...
Willkommen allen zweisprachigen Bewerbern! Are you fluent in both German and English , with strong supervisory skills and a knack for problem-solving? Are you available to work overnight/early morning shifts from 3 AM to 11 AM EST ? Adecco is currently hiring a skilled and experienced Bilingual ( German/English) Team Leader to work for our client, who is a world-leading class action administratio...
Princess Auto is a private, Canadian-owned company employing over 3,000 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through more than 50 stores coast-to-coast, a National Call Centre, and our online store. Our strength is in our people. In fact, we call our employees Team Members , and our managers Lea...
Job Description What will you do? Provide a superior client experience, listening and connecting with clients, act as a trusted advisor in client conversations using effective client discovery to identify client need, provide relevant insurance advice and solutions based on client need.Handle complex escalations for supported business areas and provides in the moment coaching to mitigate future p...
Application Deadline:04/29/2024Address:VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with appro...
Company DescriptionHeadquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel and accessories, Skechers is a compl...
Job Summary Job Description The Customer Care Officer will respond with professional and accurate service for all client concerns and escalations. You will be responsible for providing effective problem resolution and delivering a superior client experience by demonstrating effective root cause analysis for RBC Life Insurance Company. You will strive to constantly improve functions taking a clien...
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