Customer Service Representative Jobs in Charleston

Primary Purpose: The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented. Work Performed: The Housekeeping Associate will be tasked with the following duties, responsibilities, ...

POSITION OBJECTIVE Clean guest rooms in accordance to established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sales. Clean occupied guest rooms. ESSENTIAL JOB FUNCTIONS Clean and reset guest bedroom and bathroom areas according to established standards and self-inspecting program Organize and stock cleaning cart/trolley and organize linen c...

POSITION OBJECTIVE Looking for food forward thinking, driven, inspired chef to grow with our cuisine and future successes. ESSENTIAL JOB FUNCTIONS Prepare food items for customers using a quality predetermined method in a timely and consistent manner. Change set-up station with pre-determined mis en place required to service the required prepared items. Notify Chef on duty of items needed to be o...

POSITION OBJECTIVE Setting up tables as assigned, servicing food, alcoholic and non-alcoholic beverages to guest tables according to hotel standards and group requirements. When specified, taking beverage orders and collecting payments from the guests. Maintain cleanliness of all banquet areas as well as equipment. Knowing and understanding banquet menus as well as beverages specified by the grou...

POSITION OBJECTIVE To service, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently. To maintain knowledge of assigned function, along with opening and closing duties. To maintain cleanliness of all banquet areas and equipment. ESSENTIAL JOB FUNCTIONS Able to follow directions as well as specific tasks given from the Banquet Director, Banquet Manager, Beve...

POSITION OBJECTIVE Serve food and beverage items to customers in a friendly, enthusiastic, professional and timely manner. ESSENTIAL JOB FUNCTIONS Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor/ Manager. Dem...

POSITION OBJECTIVE Serve food and beverage items to customers in a friendly, enthusiastic, professional and timely manner. ESSENTIAL JOB FUNCTIONS Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor/ Manager. Dem...

POSITION OBJECTIVE Responsible for the positive experience of guests through effective communication with all guests that enter the Patisserie. Adhere and follow Food and Beverage culture and vision in accordance to F&B core. Responsible for training new Service Professionals and ongoing training and development of the existing staff. This includes the presentation of food and beverage items as w...

POSITION OBJECTIVE Responsible for the positive experience of guests through effective communication with all guests that enter the Patisserie. Adhere and follow Food and Beverage culture and vision in accordance to F&B core. Responsible for training new Barista attendant and ongoing training and development of the existing staff. To support service by preparing various items and maintaining the ...

Primary Purpose: The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments. Work Performed: The Housekeeping Supervisor will be tasked with the following duties, responsibilities, a...

POSITION OBJECTIVE Plan, prep, set up and provide quality service in all areas of kitchen production to include, but not limited to, all menu items supplied by outlet kitchen. All mise en place completed to satisfaction of Executive Chef. Employee will be able to follow established recipes and plating guide provided to exact specification. Organize and maintain their station and equipment in a ne...

POSITION OBJECTIVE Maintains hotel wellness which includes property integrity, managing multi-departmental staff efficiency, and creating genuine guest satisfaction. Responsible for the effective coordination of the Front Office team and oversight of successful execution of the department's operation. Responsible for warmly welcoming and efficiently checking guests into and out of Hotel Bennett. ...

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigne...

POSITION OBJECTIVE Under supervision of the Executive Housekeeper, the Public Area Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity, productivity reports and ownership of processes. Foll...

POSITION OBJECTIVE The Executive Administrative Assistant, Special Projects is an essential member of the Administration team. This role aids the General Manager by completing administrative tasks in a timely and accurate manner. Providing support with skill and professionalism that includes a wide variety of administrative functions. In addition to maintaining our vision by adhering to our Core ...

POSITION OBJECTIVE Plan, prep, set up and provide quality service in all areas of pastry kitchen production to include, but not limited to, all menu items supplied by outlet kitchen. All mise en place completed to satisfaction of Executive Chef and Pastry Chef. Employee will be able to follow established recipes and plating guide provided to exact specification. Organize and maintain their statio...

POSITION OBJECTIVE Plan, prep, set up and provide quality service in all areas of pastry kitchen production to include, but not limited to, all menu items supplied by outlet kitchen. All mise en place completed to satisfaction of Executive Chef and Pastry Chef. Employee will be able to follow established recipes and plating guide provided to exact specification. Organize and maintain their statio...

Primary Purpose: The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. Work Performed: The Night Auditor will be tasked with the following duties, responsibilities, and assignments: Maintain accurate accounts of cash, checks, and credit transactions ; Provide accounting supp...

General Manager Overview The General Manager will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to Department Heads and Managers, the General Manager will provide support and resources, both in person and remotely. Other responsibilities may include but are not limited to the following: - Oversight of a...

Primary Purpose: The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented. Work Performed: The Housekeeping Associate will be tasked with the following duties, responsibilities, ...

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company s business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring t...

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on ...

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise a...