Guest Services Agent Jobs in Charleston

POSITION OBJECTIVE To service, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently. To maintain knowledge of assigned function, along with opening and closing duties. To maintain cleanliness of all banquet areas and equipment. ESSENTIAL JOB FUNCTIONS Able to follow directions as well as specific tasks given from the Banquet Director, Banquet Manager, Beve...

POSITION OBJECTIVE Responsible for the positive experience of guests through effective communication with all guests that enter the Patisserie. Adhere and follow Food and Beverage culture and vision in accordance to F&B core. Responsible for training new Barista attendant and ongoing training and development of the existing staff. To support service by preparing various items and maintaining the ...

Hotel: North Charleston Embassy Suites Breakfast Cook Part time Rise and Shine with Flavor: Join Our Breakfast Brigade and Flip, Sizzle, and Plate Your Way to Breakfast Cook Brilliance! Embassy Suites is conveniently situated near vibrant attractions such as Tanger Outlet, the Coliseum, Conference Center, and an array of restaurants, placing you in the heart of all the action. We offer free meals...

Hotel: Charleston Embassy Suites Director of Sales & Marketing Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence The primary purpose of the Director of Sales & Marketing position is to provide full cycle sales leadership for top line revenue generation, including identifying, qualifying, negotiating, and closing business for the assigned property, as wel...

POSITION OBJECTIVE Plan, prep, set up and provide quality service in all areas of kitchen production to include, but not limited to, all menu items supplied by outlet kitchen. All mise en place completed to satisfaction of Executive Chef. Employee will be able to follow established recipes and plating guide provided to exact specification. Organize and maintain their station and equipment in a ne...

Position Objective As a Reservations Coordinator, you will be responsible for assisting our guests with expert and personalized service by way of voice and digital communication. You will work directly with guests to answer questions, make suggestions and to confirm room, dining, transportation and tour reservations. You will be empowered to make creative decisions using tools and market insight ...

General Manager Overview The General Manager will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to Department Heads and Managers, the General Manager will provide support and resources, both in person and remotely. Other responsibilities may include but are not limited to the following: - Oversight of a...

POSITION OBJECTIVE This dynamic individual will be responsible for providing a superior customer service experience to guests. We are searching for someone who believes in the importance of going above and beyond in creating memorable experiences. The perfect candidate will be in expert in cultivating long-lasting relationships and enjoys salesmanship. ESSENTIAL JOB FUNCTIONS Greet and engage gue...

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigne...

POSITION OBJECTIVE Hotel Bennett is seeking a Director of Housekeeping to manage the day-to-day and long term operations of the Housekeeping and Laundry departments. ESSENTIAL JOB FUNCTIONS Responsible for budgeting, forecasting, and financial planning of the departments. Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and...

POSITION OBJECTIVE Clean guest rooms in accordance to established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sales. Clean occupied guest rooms. ESSENTIAL JOB FUNCTIONS Clean and reset guest bedroom and bathroom areas according to established standards and self-inspecting program Organize and stock cleaning cart/trolley and organize linen c...

POSITION OBJECTIVE Maintains hotel wellness which includes property integrity, managing multi-departmental staff efficiency, and creating genuine guest satisfaction. Responsible for the effective coordination of the Front Office team and oversight of successful execution of the department's operation. Responsible for warmly welcoming and efficiently checking guests into and out of Hotel Bennett. ...

Primary Purpose: The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. Work Performed: The Night Auditor will be tasked with the following duties, responsibilities, and assignments: Maintain accurate accounts of cash, checks, and credit transactions ; Provide accounting supp...

Primary Purpose: The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented. Work Performed: The Housekeeping Associate will be tasked with the following duties, responsibilities, ...

Primary Purpose: The primary purpose of the Maintenance Technician is to provide general maintenance and repairs in guest rooms, grounds and public spaces. Work Performed: The Maintenance Technician will be tasked with the following duties, responsibilities, and assignments: Perform preventative maintenance assignments on a scheduled basis (e.g., \

POSITION OBJECTIVE Under supervision of the Director of Engineering, the Painter shall apply coats of paint, varnish, stain, enamel, or lacquer to decorate and protect interior or exterior surfaces, trimmings, and fixtures of building and structures. Maintains and contributes to a positive work environment. ESSENTIAL JOB FUNCTIONS Provide guest service in a positive and helpful manner. Perform dr...

Primary Purpose: The Conference and Event Manager, your primary role is to be the bridge between our clients and the hotel operations team. You'll ensure events are detailed and executed seamlessly by managing group and event sales bookings, optimizing revenues, and uncover up-sell opportunities while positively impacting our guests, fellow associates, and local communities. Work Performed: The C...

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company s business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain knowledge of all hotel services/features and hours of operation. Maintain complete knowledge in the use of all office equipmen...

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company s business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring t...

POSITION OBJECTIVE Services guests, set up all meetings according to the guidelines of the B.E.O. Place all items (boxes, pencils, pads, etc.) that are needed for each function in its respectful place. Maintain complete knowledge of all meeting rooms, tables, chairs, props and surrounding areas. Make sure all banquet rooms and function spaces will have proper temperature and lighting controls. To...

POSITION OBJECTIVE The Executive Administrative Assistant, Special Projects is an essential member of the Administration team. This role aids the General Manager by completing administrative tasks in a timely and accurate manner. Providing support with skill and professionalism that includes a wide variety of administrative functions. In addition to maintaining our vision by adhering to our Core ...

POSITION OBJECTIVE Under supervision of the Executive Housekeeper, the Public Area Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity, productivity reports and ownership of processes. Foll...

POSITION OBJECTIVE Hotel Bennett is seeking a Full Time Food & Beverage Supervisor for our rooftop Bar and Lounge Fiat Lux. The F&B Supervisor ill be responsible for the positive experience of guests through effective communication with all Service Professionals and guests. Adhere and follow Food and Beverage culture and vision in accordance to F&B core values. ESSENTIAL JOB FUNCTIONS Responsible...

POSITION OBJECTIVE Looking for food forward thinking, driven, inspired chef to grow with our cuisine and future successes. ESSENTIAL JOB FUNCTIONS Prepare food items for customers using a quality predetermined method in a timely and consistent manner. Change set-up station with pre-determined mis en place required to service the required prepared items. Notify Chef on duty of items needed to be o...