customer service team leader responsibilities

Position Summary: The Team Manager, Customer Service provides proactive leadership in a fast-paced call center environment. The position requires the ability to lead the team in achieving key performance indicators while having targets to meet personally as well. The individual serves as a coach and mentor for direct reports with a lead by example approach in hitting targets and holding themselve...

Income range: $60K - $90K / yr Vision, medical, life Full-time We are currently looking to expand our North American operations. Entry-level positions are available for Customer Service Manager position. Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful. American Income Life is a leading insurance and supplemental...

GrizzlyTrek, a leader in Technical & Indigenous Staffing Solutions, is currently seeking a dedicated and skilled Service Technician to join our client's team. This role is ideal for a hands-on professional who is passionate about providing top-notch service and maintenance solutions in a dynamic work environment. By joining our client's team, you will contribute to their commitment to excellence ...

Territory Manager - Agricultural Heavy Equipment Location: Multiple locations About Us: We are a leading company specializing in agricultural heavy equipment sales. Our commitment is to innovation, quality, and service. We are seeking a dynamic and results-driven Territory Manager to join our team and contribute to our mission of delivering exceptional value to our clients in the agricultural sec...

Join our team at Amico Corporation, a global leader in medical equipment manufacturing, and embark on a journey of personal and professional growth. With nine manufacturing facilities and over 1100 employees across North America, we offer an environment ripe for career advancement. Position: Customer Service Manager Summary: We are seeking an adept Customer Service Manager to lead our Customer Ca...

Education: Expérience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues tha...

Canada - Remote - BC, AB, MB, NB, QC POSITION SUMMARYThe Customer Service Manager leads, develops and implements strategies to ensure exceptional customer service and satisfaction.Oversees a team of customer service representatives, based in multiple locations within North America, ensuring the efficient and effective receipt and delivery of customer orders, as well as the resolution of customer ...

Morgan Philips is pleased to assist the Nibiischii Corporation in recruiting for the position of Customer Service Manager. The organization is responsible for two wildlife reserves covering over 24,000 km , including thousands of lakes and several spectacular rivers. The Nibiischii Corporation is an organization established by the Cree Nation of Mistissini to provide year-round tourism experience...

Working at Motion Industries (Canada) is about partnering with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move you ll partner with some of the most talented and humble men and women driving our industry forward. We just like to think that we re real people with real expertise. We are current...

Responsibilities: Investigates and resolves any customer issues (. delayed backorders) & performs root cause analysis to make improvements with cross-functional teams. Leads, trains, and develops a team of high-performing Customer Service Representatives by holding meetings to discuss priority orders, team goals, training and new company information. Builds strong relationships with customers and...

Customer Service ManagerConcord Parking is looking for a dynamic Customer Service Manager in the growing BC Interior market! Located in Kamloops and reporting to the Director of Operations, the Client Service Manager is responsible for operational management, business development and staff supervision for the regional contracts and service delivery. Key Responsibilities: Oversee day to day operat...

Area of Interest: Advisory services, Personal banking A career in management at National Bank as a Customer Service Manager involves supporting your team in the transaction sector to create a positive impact and promote their professional development. You will act as a leader and collaborate with branch management to ensure the branch runs smoothly, while providing daily coaching. Your role Guide...

Closing Date (MM/DD/YYYY):04/21/2024Worker Type:PermanentLanguage(s) Required:EnglishTerm Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$89,369 - $120,911Leadership skills rewarded:Take a lead role in a district s customer service team, with a focus on the relationship management process. You ll coach and mentor lending support...

Closing Date (MM/DD/YYYY):04/21/2024Worker Type:PermanentLanguage(s) Required:EnglishTerm Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$89,369 - $120,911Leadership skills rewarded:Take a lead role in a district s customer service team, with a focus on the relationship management process. You ll coach and mentor lending support...

Closing Date (MM/DD/YYYY):04/21/2024Worker Type:PermanentLanguage(s) Required:EnglishTerm Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$89,369 - $120,911Leadership skills rewarded:Take a lead role in a district s customer service team, with a focus on the relationship management process. You ll coach and mentor lending support...

Closing Date (MM/DD/YYYY):04/21/2024Worker Type:PermanentLanguage(s) Required:EnglishTerm Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$89,369 - $120,911Leadership skills rewarded:Take a lead role in a district s customer service team, with a focus on the relationship management process. You ll coach and mentor lending support...

Closing Date (MM/DD/YYYY):04/25/2024Worker Type:PermanentLanguage(s) Required:EnglishTerm Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$89,369 - $120,911Leadership skills rewarded:Take a lead role in a district s customer service team, with a focus on the relationship management process. You ll coach and mentor lending support...

Customer Service ManagerFull-timeType d'emploi: Permanent - temps plein / full timeDepartment: Service à la clientèleHoraire de travail: Jour / DayCompany DescriptionRegion : BarrieAt Point S and Distribution Stox, logistics and distribution are at the heart of our business as a Canadian tire distributor, and our vision is to be the most efficient and effective tire distributor. Help us transform...

POSITION:Customer Service ManagerSALARY: $80,000 INDUSTRY: Optics Manufacturing SHIFT: Days Monday - Friday LOCATION: Toronto, ON OVERVIEW: 5 years experience in a leadership role, in inside customer service. Should be a lead by example type of leader. Able to make concise, appropriate decisions on the fly. Further develop training programs for customer service reps. Will handle 10 direct reports.

Job Details Description Who we re looking for RSS Team ManagerProgram: RSVPStatus: Permanent Full-TimeLocation: Remote - Ontario Like WCG, you believe in the power of work to transform lives. As an RSS Team Manager, you ll be responsible for the successful delivery of program services within their team. This role provides mentoring and support to their team of Rehabilitation Service Specialists (...

Reporting directly to the Director of Operations, the Customer Service Manager is responsible for ensuring that FortNine customers are satisfied at all times. This role includes managing the CS department, training and retaining the talents and maintaining the highest standards in ensuring that all the policies and procedures are followed.MAIN RESPONSIBILITIES:Ensure quality customer service is b...

Our Customer Experience Leads/ Longueuil/ Permanent/ Full-time are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiaban...

Branch: Gas Affiliation: Management & Exempt Employment Status: Full-Time Temporary Salary Min: $33.13 Salary Max: $47.08 Short-term Incentive Eligible: Workplace Flexibility: Yes Temp Duration: Until December 31, 2024 Posting End Date: Open Until Filled As the province s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas...

Branch: GasAffiliation: Management & ExemptEmployment Status: Full-Time TemporarySalary Min: $33.13Salary Max: $47.08Short-term Incentive Eligible: Workplace Flexibility: YesTemp Duration: Until December 31, 2024Posting End Date: Open Until Filled As the province s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, elect...