Guest Services Agent Jobs

"What can I do for you?" is your mantraWe're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay. WHAT YOU'LL DO Check-in and ...

Looking for a career change? Join one of Canada s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits...

Job Description Guest Service Agent First impressions are everything! Your engaging smile and warm, professional personality are what makes you a great Guest Service Agent at Fairmont Vancouver Airport. You will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Consistently offer professiona...

Company DescriptionWhat's in it for you?An inclusive, empowering, and positive workplace, where we place people at the heart of everything we doThe only luxury hospitality group to be awarded Great Place to Work Canada The opportunity to have fun at work alongside passionate hoteliersThe opportunity to live, work and play across the world through our employee travel and internal transfer programs...

DescriptionFront Desk Agent / Guest Services SpecialistWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging ...

Job DescriptionGuest Service Agent First impressions are everything! Your engaging smile and warm, professional personality are what makes you a great Guest Service Agent at Fairmont Vancouver Airport. You will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Consistently offer professional, ...

Job DescriptionWHAT S THE JOB?Based in a world class Horizon North camp facility, the regular shift for this position is 20 days on and 10 days off, with 10-hour workdays. Transportation will be provided to site from designated pickup points.The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to client...

Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food drink and special events. We re more than a place to sleep, eat drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of...

Additional Information Valid Ontario G or G2 class Driver's License requiredJob Number 24053607Job Category Rooms & Guest Services OperationsLocation Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/l...

Guest Service AgentIndulge in a sanctuary where every aspect caters to your comfort. At Skye Hotel, we ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds Skye Hotel. Be a part of opening one of the most unique Hotel and Residence properties in Toronto.We are c...

JOIN OUR TEAM We are currently seeking passionate individuals who thrive in a fast-paced environment and have a strong commitment to delivering exceptional customer experiences. Requirements: Ability to remain calm and professional in high-pressure situations.Flexibility to work shifts, including evenings, weekends, and holidays.Good communication and listening skills.Previous experience in the h...

JOIN OUR TEAM We are currently seeking passionate individuals who thrive in a fast-paced environment and have a strong commitment to delivering exceptional customer experiences. Requirements: Ability to remain calm and professional in high-pressure situations.Flexibility to work shifts, including evenings, weekends, and holidays.Good communication and listening skills.Previous experience in the h...

Work Term: Permanent Work Language: English Hours: 16 to 32 hours per week Education: No degree, certificate or diploma Experience: Will train Work setting Hospitality industry Hotel, motel, resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general info...

Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food drink and special events. We re more than a place to sleep, eat drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of...

Company DescriptionFairmont Château Laurier is the iconic hotel of Ottawa - Canada s capital city. Built in the age of grandeur, Ottawa s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies. What is in it for you:Wonderful company...

Additional Information Pay : $23.58/h - $26.20/hJob Number 23214361Job Category Rooms & Guest Services OperationsLocation Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out request...

Job Number 24058160Job Category Rooms & Guest Services OperationsLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. ...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordin...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordin...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordin...

Job Description GUEST AGENT I What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotels Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow wit...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, ...

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel Leisure Magazine s World s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city s sparkling Inner Harbour.This Forbes Recommended, 4 Star property, offers 4...

Work Term: Permanent Work Language: English Hours: 20 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: Will train Work setting Hospitality industry Hotel, motel, resort Rural area Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change roo...