Job DescriptionAs a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are...
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in 40 cities spanning 10 countries and three continents...
DescriptionFront Desk Agent / Guest Services SpecialistWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging ...
Pickering Casino Resort is seeking Full-time Front Office Agents! Don t miss the opportunity to join One Toronto Gaming s new Hotel team! Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the m...
Education: Expérience: Education No degree, certificate or diploma Work setting Hospitality industry Staff accommodation available Hotel, motel, resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area P...
Work Term: Permanent Work Language: English Hours: 16 to 32 hours per week Education: Secondary (high) school graduation certificate Experience: Experience an asset Work setting Hospitality industry Hotel, motel, resort Rural area Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and c...
Job DescriptionGuest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Reporting to the Front Office Manager, your essential job functions include, but are not limited to:Provide effective, fast servi...
What will be your daily pursuit? Welcoming our guests and ensuring the most comfortable Waterton Lakes adventure possible! Compensation The starting salary for this position is $17.50 per hour. What perks can you expect? Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff ...
Company DescriptionFairmont Château Laurier is the iconic hotel of Ottawa - Canada s capital city. Built in the age of grandeur, Ottawa s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies. What is in it for you:Wonderful company...
Guest Services Agent We are currently looking for a Guest Services Agent ! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. What We Offer Work with like-minded team members who are passionate about their work and keep things fun, every day! Working with a reputable bran...
Description to follow Sonder révolutionne l'hôtellerie grâce à un service innovant et technologique et à des hébergements inspirants et bien conçus, combinés en une expérience gérée de manière transparente. Lancé officiellement en 2014, Sonder rend un monde de meilleurs séjours ouvert à tous avec une variété d'options d'hébergement - des chambres aux suites et appartements - trouvées dans plus de...
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel Leisure Magazine s World s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city s sparkling Inner Harbour.This Forbes Recommended, 4 Star property, offers 4...
Education: Expérience: Education Secondary (high) school graduation certificate Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Mainta...
Job Description GUEST AGENT I What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotels Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow wit...
Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week Education: Expérience: Education No degree, certificate or diploma Asset languages Mandarin Japanese Dutch; Flemish Spanish; Castilian Korean German Tagalog Work setting Hospitality industry Hotel, motel, resort Rural area Swimming Swimming pool/centre Tasks Process group arrivals and departures Pro...
Job DescriptionGuest Agent First impressions are everything! As a Guest Agent, you will curate the guest experience from the moment they arrive through to their next booking by turning moments into memories throughout their stay. Grow your career at this iconic Heritage Property, the Castle in the City at a world-renowned hotel, Fairmont Hotel Vancouver. Your future awaits.Our Culture & Benefits:...
Position Summary: The Front Desk Agent is responsible for taking resort reservations, checking guests in and out, taking resort payments and responding to guests' questions and concerns Key Accountabilities: Provides outstanding service excellence to guests Takes resort reservations in person or by phone in the absence of the Switchboard/Reservations Operator Greets, enters and confirms guests in...
Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week Education: Expérience: Education Secondary (high) school graduation certificate Work setting Hospitality industry Hotel, motel, resort Rural area Remote location Relocation costs not covered by employer Willing to relocate Tasks Register arriving guests and assign rooms Process group arrivals and de...
Job Description Specific Roles and Responsibilities That Create the Essential Toronto Experience: Provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company s values. Provide effective, fast service in a friendly manner Check in and out hotel guests according to standards and policies Answer incoming cal...
Job Description First impressions are everything! As a Front Desk Agent at Sheraton Suites Calgary Eau Claire, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Please note: The start date for this role will be between End of April to Mid-May, with an end date of October 1st. What you will be doing: Greet ...
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Holiday Inn Drayton Valley in Drayton Valley, Alberta. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone an...
Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach. If you are looking for an exciting and rewarding oppo...
We are searching for a strong team player and a people person who can work diligently as a team member and provide an inviting atmosphere for the guests upon arrival and the duration of their stay. You must be comfortable working different shifts (morning, afternoon, evening), diffusing tense situations and directing members of the public. If this sounds like the ideal work environment, fill out ...
Job OverviewCheck-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. Duties and ResponsibilitiesWelcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location; prepares for group check in and out and VIP arrival...
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