Description Reports To: Front Office Manager/ AGM/ Guest Services Manager Supervises: Guest Services Representatives Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to gue...
As our Bartender, you will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. To succeed in this position, you should have an engaging and friendly personality, be efficient, observant, and knowledgeable. This position may require flexible scheduling availability
Description Reports To: Director of Sales and/or Director of Catering Supervises: N/A Job Purpose: Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information specific to this department Job Responsibilities: Politely and professionally answer the telephone and greets clients. Maintain an organized professional-looking office environmen...
Join our team as a Sales & Event Manager and take charge of soliciting new and existing accounts across corporate and social event segments. From Social events to Church retreats and corporate meetings, you'll play a pivotal role in driving revenue growth through effective prospecting and business closure. Here's what you'll be doing: Build strong relationships with industry leaders to maximize e...
Description Reports To: Front Office/Operations Manager Supervises: N/A Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions t...
Description Reports To: Executive Housekeeper Supervises: Housekeeping Utility, Laundry Attendant, Seamstress, Room Attendants Job Purpose: To supervise work activities of cleaning personnel ensuring clean, orderly attractive rooms in hotel. Job Responsibilities: Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignmen...
Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availabili...
Description Reports To: Executive Housekeeper Supervises: N/A Job Purpose: To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience. Job Responsibilities: Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. Abides by the regul...
Description Reports To: Executive Housekeeper Supervises: Housekeeping Utility, Laundry Attendant, Room Attendants Job Purpose: To supervise work activities of cleaning personnel ensuring clean, orderly attractive rooms in hotel. Job Responsibilities: Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Advises ...
Description Reports To: Front Office/Operations Manager Supervises: N/A Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions t...
Description Reports To: Executive Housekeeper Supervises: N/A Job Purpose: To maintain cleanliness of all spaces within the hotel. Job Responsibilities: Make beds in guest rooms. Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work are...
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping procedures, and security procedures. Cleans and services assigned public spaces according to franchise and hotel standards. Retu...
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily busines...
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigne...
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints...
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, departmental procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Oth...
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availabil...
As a Valet Attendant , you will be responsible for assisting guests as the first point of contact and providing superior guest service by parking and retrieving vehicles. This position may require flexible scheduling availability.
Description Reports To: Complimentary Services Supervisor, F & B Leadership Supervises: N/A Job Purpose: To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc. Job Responsibilities: Maintains a clean and organized dish br...
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Job OverviewSales professional with min. 3 years of front line residential home sales experience.Reporting to the Sales Manager, as the Area Sales Manager you will oversee the daily operations of the sales centre and effectively manage the sales process from the point of sales to possession of properties by the customers. You also ensure excellent services are provided to enhance customer satisfa...
Job OverviewReporting to the Director, Sales and Marketing as the Area Sales Manager you will oversee the daily operations of the sales centre and effectively manage the sales process from the point of sale to possession of properties by the customers. You also ensure excellent service is provided to enhance customer satisfaction. Your day-to-day responsibilities will include:Professionally repre...
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